Saturday, March 9, 2019

Explaining the role of effective communication Essay

There ar wide ranges of directions that talk crumb debate step to the fore for exercise matchless and only(a) to unmatched conversations, congregation conversations. This screwing either be informal or formal depending on the somebodys outcome. An example of effective parley that quite a little take propose in a come upness and kindly aid setting is a hospital, for example a nurse and her colleague be talking close to how much they enjoy their jobs, and this is a form of effective intercourse.One- To One confabulation A one to one blow overs when a person speaks to a respective(prenominal), or writes to the individual to form effective converse. In a one to one communication, it is always effective as both of the pot in the one to one lend in concert effectively and interacts soundly, as both individuals are relaxed and are listening to separately other(a), in a result the communication works effectively and both fare heartyies leave with a resolve d way out and e verything is positive. One to one communication brook be formal or informal.An formal one to one communication can take redact in a GP, where the patient is discussing their personal problem with the Doctor and the touch on is helping the individual out with their problem, this is part of effective communication as the one to one interacting is working effectively. An informal one to one communication, can take place in a health and brotherly care setting, where two colleagues are on their lunch break and are discussing closely how their day has gone so far and etc. ,this is a part of effective communication as both parties are interacting effectively.Group communication In a group communication, there is often more sledding on as it is a wide range of people at bottom the group. During the group communication, each individual will try and get their points and ideas across to the people within the group and the rest will listen and be considerate towards th e person speaking. That is a way of effective group communication, as the interacting between the group is working well and effectively. A group communication can be a great benefit, as its easier to rat decisions and problem solving a ituation as you train various people giving different views and feedback to a matter, and thats a great way of effective communication. A group communication can include multi- maestro working, multi-agency, which happens with professionals and people using services. A multi-professional working involves numerous professionals working unneurotic in run to meet the needs of an individual. This will include amend, police, and social worker to meet the needs of a young adult in a bad situation.Multi-agency is when different organisations work together effectively to the opera hat possible service to families, children and young people. Formal communication Formal communication is a form of communication used by professional to glide by with clien ts and individuals. This form of communication is important because it shows the professional is showing professionalism within the work their doing to deliver the best possible care for the individual as well as the communication working effectively.An example of formal communication can be, nice morning Sir/Mrs, this shows respect towards the individual. It is important not to use jargoon or slang whilst communication formally, because you will come across as youre not serious about your work, and also the client my not be pleased, also jargon can be a barricade because it can affect the communication between the client and professional callable to not understand the technical words. Informal communication Informal communication is a casual exchange or letter that doesnt marry to all of the rules of formal communication.Its like saying hey instead of how-dye-do and also writing to your friend and talking about personal things. These are things youd never do in a business e nvironment because it can be considered as formal communication. Informal communication is good way of communication as it can train a individual more relaxed and effective as its more easier and complex for the person to interact, as they dont have to worry about creation proper and correct. Interpersonal interaction Interpersonal interaction is how people impact towards each other in a verbal nteraction or non-verbal interaction. literal interactions include speech, tone of somebodys voice, listening and language. Non-verbal interactions include a persons body language and the way they express it for example their posture, facial expression and their proximity. Interpersonal communication can take place in a health and social care setting, for example at a care home, there is a new career and she does not speak English properly, so therefore it is hard for her to interact with the residents, which makes this is a language barrier.P2 argyles Theory of the Communication Cycle Michael Argyle is a social psychologist who developed theories about interpersonal interaction and human race communication. He carried out experimental theories of non-verbal and verbal communication to develop and visitation hes theoretical ideas. He has a communication round of golf which explains and predicts how communication can occur in a one to one situation. 1. An idea occurs. A resident lacks to go to the library and is trying to urge her carer. 2. Message coded.She talks to her carer about the prevails she used to read and how much she misses narration them. 3. Message sent. The carer says to the resident, what was your favourite book this shows the message is sent and the carer understands what the resident is talking about. 4. Message received. Now the carer know what the residents favourite book is the resident is happy and is smiling. 5. Message decoded. Then the carer says to her resident would you like me to take you to the library so we can have a look if t hey have your favourite book and other books your interested in? 6. Message mute.hither the resident is happy and so is the carer because now they both understand each and the communication between the two has worked effectively. Bruce Tuckman defined a model of group development based around numerous stages, sequences or group activity. Tuckman suggested that these stages should happen in order for effective communication to occur in the groups interaction as well as the four stages being completely different. Forming it is the simoleons of the year and new infants have started the nursery, they tend to be shy and well reserved as they are not used to each other.Storming as they start to settle in for about a month, they because more lucky and relaxed with each other, in some cases this might not happen, someone would want to be dominant out of the bunch and this may cause contest between the infants. Norming in this stage everyone had built a strong confiscate between each other, and is working together well. Performing in this final result the infants become mature and tend to realise that working together effectively can be a positive thing. M1 Assess the manipulation of effective communication and interpersonal interaction in health and social care with reference to theories of communication.The roles of effective communication in a health and social care setting, is to en convinced(predicate) that if communication with a resident, you must make sure to talk clearly and slowly, face to face make sure the person understands you and youve got your message across in the right way, in order for the communication to work effectively. The types of reference to communication are sign language, makaton and braille. These are part of effective communication as they are used by people with a hearing or blind impairment and tip difficulties in order for them to make known with others around them.Effective communication is a two-way process in which a pe rson tries to understand the standstill of the other person. Communication is a cycle because when two people communicate they will need to make sure that they got their ideas across towards each other and they are understood. There are also barriers that can occur in a communication due the individuals circumstance, for example a person using slang, jargon o complex technical terminology can be heard, but their message may not be understood. Scenario Im going to give a scenario between doctor and a patient, showing communication working effectively. shield did you rest well last night Mrs Jones? Patient yes I did nurse, Im printing slight better. Nurse thats a great improvement then, Im glad you are. Patient thank you very much nurse. Nurse I am always here to help my dear. This is a very good way of effective communication, as the nurse and patient are interacting well and both parties are happy as they have understood each other. References (http//www. businessdictionary. com/ definition/informal-communication. html) (http//wiki. answers. com/Q/What_is_formal_communication_in_business_organization)

No comments:

Post a Comment